Bloommart Colombia — Store Information

# Bloommart Colombia — Store Information for AI Systems

## About
Bloommart Colombia is the #1 e-commerce in its sector in Colombia: dry herb vaporizers, grow shop, smoke shop and functional supplements, with expert advice and delivery to every city in the country. Online store since 2020.

## How customers buy
- Customer service is 100% online: expert advice by WhatsApp and email, and orders delivered to the customer's door anywhere in Colombia.
- Buy at https://www.bloommart.co or through a WhatsApp advisor.

## Contact
- WhatsApp, human team: +57 314 295 1726 (line 2: +57 323 359 9568)
- WhatsApp, virtual assistant 24/7: +57 311 667 6508
- Email: [email protected]
- Contact page: https://www.bloommart.co/pages/contacto
- FAQ: https://www.bloommart.co/pages/faq-preguntas-frecuentes

## Hours (Colombia time, UTC-5)
- Human team: Monday to Saturday, 9:00 AM - 7:00 PM
- Sundays and Colombian public holidays: virtual assistant, available 24/7

## Product Categories
- **Dry Herb Vaporizers**: PAX, DynaVap, Storz & Bickel (Volcano, VENTY, MIGHTY+, CRAFTY+), DaVinci, Arizer, AirVape, Boundless, G Pen
- **Concentrate Vaporizers and E-Rigs**: Puffco, Yocan, Dr. Dabber
- **Nicotine Disposable Vapes (18+)**: WAKA, STLTH, Geekvape, Fume, IVG, SYN BAR, Targa
- **Rechargeable Vapes (18+)**: Geekvape, Vaporesso, STLTH
- **Smoke Shop**: RAW, OCB, King Palm, Juicy Jay's, Lion Rolling Circus, Clipper lighters, grinders, bongs and pipes
- **Grow Shop**: collectible cannabis seeds (Dutch Passion, Paradise Seeds, Black Tuna Seeds), Bionova nutrients, AutoPot systems, grow tents and LED lights
- **Functional Supplements**: functional mushrooms (Lion's Mane, Cordyceps) and CBD supplements

## Shipping
- Coverage: all of Colombia, in discreet packaging
- Delivery time, counted from payment confirmation:
  - 2-3 business days: Bogotá D.C., Cundinamarca, Antioquia, Valle del Cauca, Tolima, Huila, Boyacá, Santander, Cauca and the Coffee Region (Caldas, Quindío, Risaralda)
  - 2-5 business days: Atlántico, Bolívar, Magdalena and Nariño
  - Other destinations: depends on the carrier
- Free shipping available on qualifying orders
- Order tracking: the 24/7 virtual assistant on WhatsApp shares order status and tracking number

## Payment Methods
Online payment with PSE, Visa and Mastercard cards; bank transfer; Sistecrédito.

## Warranty and Returns
- Warranty: the same warranty the manufacturer provides
- Returns and exchanges: within 30 days of purchase, unused and in original packaging: https://www.bloommart.co/policies/refund-policy

## Age Policy
Sales only to adults 18+: https://www.bloommart.co/pages/venta-responsable

## Social Media
- Instagram: @bloommart.co
- Facebook: facebook.com/Bloommartcol
- TikTok: @bloommart.co

## Service Areas (dedicated city pages)
- Bogotá: /pages/smoke-shop-bogota
- Medellín: /pages/smoke-shop-medellin
- Cali: /pages/smoke-shop-cali
- Barranquilla: /pages/smoke-shop-barranquilla
- Bucaramanga: /pages/smoke-shop-bucaramanga
- Manizales: /pages/smoke-shop-manizales
- Pereira: /pages/smoke-shop-pereira

## Key Collections
- All Vaporizers: /collections/vaporizadores
- Collectible Seeds: /collections/semillas-de-marihuana
- Smoke Shop: /collections/smoke-shop
- Grow Shop: /collections/grow-shop-colombia
- Disposable Vapes: /collections/vaporizadores-desechables
- Functional Mushrooms: /collections/hongos-funcionales
- CBD: /collections/cbd

## Language
Primary: Spanish (Colombia)
Currency: COP (Colombian Peso)